Welcome to Modern Lights Sale! We’re here to help you find the perfect lighting solutions for your home or project. Below, we’ve compiled answers to common questions about our products, delivery, payments, and more. If you don’t find what you’re looking for, feel free to contact our customer service team.

Product Questions

What types of light bulbs do you offer?

We provide a wide range of bulbs to suit various fixtures, including B22 Bayonet Cap, E14 Small Edison Screw Cap, E27 Edison Screw Cap, G9 Bulbs, and GU10 Bulbs. Our selection ensures compatibility with most lighting setups, from ceiling lights to desk lamps.

Do you have lighting options for different rooms?

Absolutely! Our menu includes Ceiling Lights, Chandeliers, Desk Lamps, Floor Lamps, Kitchen Lights, Outdoor Lights, Pendant Lights, and more. Whether you’re brightening up a cozy reading nook or designing a full renovation, we have styles to match any space.

Are your products suitable for outdoor use?

Yes, we offer Outdoor Lights, Outdoor Wall Lights, Security Lights, and Solar Garden Lights designed to withstand outdoor conditions. They’re perfect for enhancing your garden or ensuring safety around your home.

Delivery and Shipping

How long does delivery take?

After order processing (1-2 business days), delivery times vary by method: Standard Shipping via DHL or FedEx takes 10-15 business days, while Free Shipping via EMS takes 15-25 business days. Note that these are estimates and may be affected by customs or weather.

What are the shipping costs?

Standard Shipping costs £12.95, and Free Shipping is available on orders over £50. We partner with reliable carriers like DHL, FedEx, and EMS to ensure your items arrive safely.

Do you deliver to my country?

We ship globally but currently cannot deliver to some Asian countries and remote regions. If you’re unsure, email us at [email protected] to confirm availability for your location.

Will I receive tracking information?

Yes, once your order dispatches, we’ll send an email with tracking details so you can monitor its journey to your doorstep.

Returns and Refunds

What is your return policy?

We offer a 15-day return policy from the date you receive your order. If the product isn’t the right fit, contact us for a return. Items must be in original condition for a refund or exchange.

How do I initiate a return?

Reach out to our customer service team at [email protected] with your order details, and we’ll guide you through the process promptly.

Payment Methods

What payment options do you accept?

We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions. Your payment information is protected through encrypted processing.

Is it safe to pay on your website?

Absolutely! We use industry-standard security measures to ensure your payment details are safe. If you have concerns, you can also use PayPal for an added layer of protection.

Account and Support

Do I need an account to place an order?

No, you can checkout as a guest. However, creating an account lets you track orders faster and access exclusive offers.

What if I need help with installation?

Our lighting experts are here to assist! Whether it’s for B22 Bayonet Cap fixtures or GU10 bulbs, contact us for guidance. We’re dedicated to helping you achieve the perfect setup.

Still have questions? We’re always happy to help! Email us at [email protected] or visit our website for more details. Thank you for choosing Modern Lights Sale—where style meets illumination!

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