Welcome to Modern Lights Sale. We are committed to protecting your privacy and ensuring transparency about how we handle your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you visit our website at modernlightssale.com.

1. Information We Collect

We collect information to provide better services to all our customers. The types of personal data we collect include:

  • Personal Identification Information: Name, email address, shipping address, and phone number when you place an order or create an account
  • Payment Information: Credit/debit card details (processed securely through our PCI DSS compliant partners), PayPal account information
  • Technical Data: IP address, browser type and version, time zone setting, browser plug-in types, operating system
  • Usage Data: Information about how you use our website, products, and services
  • Marketing and Communications Data: Your preferences in receiving marketing from us

2. How We Use Your Information

We use your personal data for the following purposes:

  • To process and fulfill your orders for lighting products (ceiling lights, chandeliers, bulbs, etc.)
  • To manage your account and provide customer support
  • To process payments and prevent fraud
  • To send you order confirmations, shipping notifications, and product updates
  • To improve our website, products, and customer service
  • To send marketing communications (where you have consented to this)
  • To comply with legal obligations

3. Legal Basis for Processing

We process your personal data under the following legal bases:

  • Contract: Processing necessary for the performance of a contract with you
  • Legal Obligation: Processing necessary to comply with our legal obligations
  • Legitimate Interests: Processing necessary for our legitimate business interests
  • Consent: Where you have given clear consent for us to process your data

4. Data Sharing and Disclosure

We may share your personal data with the following categories of recipients:

  • Payment Processors: Secure payment providers including credit card companies and PayPal to process your transactions
  • Shipping Partners: Delivery services to ship your orders worldwide (excluding certain remote areas)
  • Service Providers: Companies that provide services on our behalf (IT support, marketing agencies)
  • Legal Authorities: When required by law or to protect our rights and the safety of our customers

We never sell your personal data to third parties.

5. International Data Transfers

As we serve customers globally, your personal data may be transferred to and processed in countries outside of your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable law.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage. These measures include:

  • SSL encryption technology for all data transmissions
  • PCI DSS compliant payment processing
  • Regular security assessments and updates
  • Limited access to personal data on a need-to-know basis

7. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typically, we retain order information for 7 years to comply with tax and legal obligations.

8. Your Rights

Under data protection laws, you have rights including:

  • Right to Access: You can request copies of your personal data
  • Right to Rectification: You can request correction of inaccurate or incomplete data
  • Right to Erasure: You can request deletion of your personal data in certain circumstances
  • Right to Restrict Processing: You can request limitation of how we use your data
  • Right to Data Portability: You can request transfer of your data to another organization
  • Right to Object: You can object to our processing of your personal data
  • Right to Withdraw Consent: Where we rely on consent, you can withdraw it at any time

To exercise any of these rights, please contact us using the details below.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. We use:

  • Essential Cookies: Necessary for the website to function properly
  • Analytics Cookies: Help us understand how visitors interact with our website
  • Marketing Cookies: Used to track visitors across websites to display relevant advertisements

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

10. Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

11. Children’s Privacy

Our website does not address anyone under the age of 16. We do not knowingly collect personally identifiable information from children under 16. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: [email protected]

Address: Homebase Sales Store, 7 St George’s St, Canterbury, GB CT6P 7RU