Welcome to Modern Lights Sale! These Terms and Conditions govern your use of our website and services. By accessing our website and making a purchase, you agree to be bound by these terms.

1. User Obligations and Responsibilities

Account Registration

When creating an account with us, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

Prohibited Activities

You agree not to:

  • Use our website for any illegal purpose or in violation of any laws
  • Submit false or misleading information
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our website
  • Use our website to infringe upon any intellectual property rights

2. Products and Services Description

Product Information

We strive to provide accurate descriptions and images of our lighting products, including:

  • Ceiling Lights, Chandeliers, and Pendant Lights
  • Desk Lamps, Floor Lamps, and Table Lamps
  • Kitchen Lights and Outdoor Lighting solutions
  • Various Light Bulbs (B22, E14, E27, G9, GU10 caps)
  • Lamp Shades and Spotlights

Product Variations

Please note that:

  • Product colours may vary slightly due to monitor settings
  • Dimensions are approximate and may vary by small margins
  • We reserve the right to update product specifications without prior notice

Important: For safety reasons, all light bulbs and opened electrical components cannot be returned or exchanged unless faulty.

3. Order and Payment Terms

Order Process

When you place an order:

  • You receive an order confirmation email
  • We process orders within 1-2 business days
  • You receive tracking information once your order ships
  • All orders are subject to product availability

Pricing and Payment

We accept the following payment methods:

  • Visa, MasterCard, JCB credit/debit cards
  • PayPal

All prices are in British Pounds (£) and include VAT where applicable. We reserve the right to adjust prices due to market conditions or supplier changes.

Shipping Information

We offer two shipping options:

  • Standard Shipping (£12.95) – via DHL or FedEx, delivered in 10-15 business days after shipping
  • Free Shipping – for orders over £50 via EMS, delivered in 15-25 business days after shipping

Note: We ship globally except some Asian countries and remote regions. Delivery times may vary depending on location and customs processing.

4. Returns, Refunds and Exchanges

Returns Policy

You may return or exchange most items within 15 days of receipt, provided:

  • The item is in original condition and packaging
  • The item is unused and undamaged
  • All original tags and accessories are included
  • You have the original receipt or proof of purchase

Non-Returnable Items

The following cannot be returned or exchanged:

  • All Light Bulbs (B22, E14, E27, G9, GU10)
  • Opened electrical components
  • Custom-made or specially ordered lighting fixtures

Refund Process

Refunds are processed within 5-7 business days after we receive and inspect your return. The refund will be issued to your original payment method:

  • Credit/Debit Cards: 5-10 business days
  • PayPal: 3-5 business days

Original shipping fees are non-refundable unless the return is due to our error.

5. Intellectual Property

All content on this website, including but not limited to:

  • Text, graphics, logos, and images
  • Product descriptions and specifications
  • Website design and layout

is the property of Modern Lights Sale or our content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.

6. Limitation of Liability

To the fullest extent permitted by law, Modern Lights Sale shall not be liable for:

  • Any indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Delivery delays due to circumstances beyond our control
  • Incorrect product use or installation

Our total liability for any claim related to your use of our website or products shall not exceed the purchase price of the products in question.

Safety Notice: All electrical products should be installed by a qualified electrician in accordance with local regulations and safety standards.

7. Privacy and Data Protection

We are committed to protecting your privacy. Our Privacy Policy explains how we collect, use, and safeguard your personal information. By using our website, you consent to our collection and use of your data as described in our Privacy Policy.

8. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after any changes constitutes your acceptance of the new Terms and Conditions.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]
Response Time: Within 2 business days
Business Hours: Monday-Friday, 9:00 AM – 5:00 PM GMT
Store Address: 7 St George’s St, Canterbury, GB CT6P 7RU